Can’t connect to the clients FTP?
Here are some tips
Check the transcript log of your FTP client.
In the example below the server was telling me that I needed to be using SSL/TLS, which did solve the problem.

Available for freelance work
Here are some tips
Check the transcript log of your FTP client.
In the example below the server was telling me that I needed to be using SSL/TLS, which did solve the problem.

I help businesses and agencies with WordPress, WooCommerce and JavaScript problems, from one-off fixes to ongoing support.