I offer a range of WordPress Support Plans to help keep your website running smoothly.
My site monitoring service informs me if your website is experiencing a technical problem. I will respond to this automatically, and inform you of updates until it is resolved.
If you identify a problem you can contact me on a dedicated support email address. You will then be informed of updates until the issue is resolved.
| Bronze | Silver | Gold | |
| WordPress CMS, plugin and theme updates | Monthly | Monthly | Weekly |
| 24 x 7 site monitoring | Included | Included | Included |
| Secure backups | No | Monthly | Weekly |
| Server caching configuration | No | Included | Included |
| Response time* | 3 days | 2 days | 1 day |
| Included support and development hours | 0 | 2 | 4 |
| Premium plugin licensing included (so that you don’t need to buy yourself) | No | Included | Included |
| Price per month | £100 | £250 | £400 |
* Response times are not guaranteed as every issue and day are different. Once an issue has been reported it will be analysed and any appropriate action will be taken ASAP. Fixes to issues are typically completed within 24 hours.
Included development hours cannot be carried forward on to the next month if unused.
